Conference on E-Service Design

Today, March 10, members of the  SamMET project held a conference “Utveckla vinnande e-tjänster” at Stockholm world trade center. The conference presentations included summaries of the research and case studies performed in the project.  A part of the conference concerned the created framework for e-service design.  The framework is organized as a set of method components, where each component tackles a problem in the design of e-services.  As a part of the conference Erik Perjons and I presented our work on consumer-centric e-service analysis.
Project partners in SamMET are SAS, Ericsson, The Swedish Tax Agency, IT-Plan, Linköping University and University of Skövde.The conference was organized together with Christer Berg at the Swedish Computer Society. Visit the project website at dsv.su.se/sammet

 

About MartinH

Martin Henkel work as assistant professor at the department of computer and systems sciences, Stockholm University.
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