Conference on E-Service Design

Today, March 10, members of the  SamMET project held a conference “Utveckla vinnande e-tjänster” at Stockholm world trade center. The conference presentations included summaries of the research and case studies performed in the project.  A part of the conference concerned the created framework for e-service design.  The framework is organized as a set of method components, where each component tackles a problem in the design of e-services.  As a part of the conference Erik Perjons and I presented our work on consumer-centric e-service analysis.
Project partners in SamMET are SAS, Ericsson, The Swedish Tax Agency, IT-Plan, Linköping University and University of Skövde.The conference was organized together with Christer Berg at the Swedish Computer Society. Visit the project website at


About MartinH

Martin Henkel work as assistant professor at the department of computer and systems sciences, Stockholm University.
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