Service systems challenge traditional on-premise installations and create opportunities for new business models in the ERP market. In a paper to be presented at BIS2010, me and Håkan Enquist from the Center of Enterprise Systems at Gothenburg School of Business, present six case studies. The case studies are analyzed to identify attributes and patterns of service oriented business models for Enterprise Resource Planning. Two patterns of service oriented business models for ERP are identified: holistic and niche. In addition to analyze business model patterns, we suggest extensions to the Business Model Ontology (Osterwalder) to broaden understanding of service oriented business models for ERP.
The paper is titled: Value Propositions in Service Oriented Business Models for ERP: Case Studies