Together with Karolinska Institutet we have got a paper accepted for Medinfo’2010! In the paper we outline a framework that can aid in identifying problems in health care processes. The framework can be used for improving current care processes, as well as for the design of supporting e-health solutions. The paper contains a case study from the Vippa project.
Authors: Maria Hägglund, Martin Henkel, Jelena Zdravkovic, Paul Johannesson, Inger Rising, Ingvar Krakau and Sabine Koch
structured approach for analyzing both high- and low-level goals in a healthcare process and relating these to identified problems. Thereby proposed solutions for each problem in form of, e.g. e-services can be connected to
strategic goals. The approach consists of five steps; process modeling; process-based problem identification and classification; process goal identification; mapping to strategic goals; and solution proposal. The approach
is illustrated by examples from a case study of Swedish stroke care. In conclusion, the approach enables analysis of high- and low-level goals in a healthcare process by relating these to identified problems. The results thereof form a basis for redefinition of current care processes, as well as for design of supporting e-health solutions.