Author: eriks

  • Beviljat projekt: Automatiserat ärendestöd med språkintelligens

    Under utlysningen “Utmaningsdriven innovation, Projektform A” har Vinnova beviljat finansiering till ett projekt “Automatiserat ärendestöd med språkintelligens”. Forskare inom projektet är Eriks Sneiders, Teresa Cerratto-Pargman, och Ola Knutsson. Sammanfattning: Projektet bidrar med en generiskt uthållig utvecklingsansats och strategi för automatisering av ärendestödet framförallt i offentlig förvaltning. Behov som driver utvecklingen omfattar mer serviceinriktade, interaktiva och…

  • Two papers accepted at IceTAL 2010

    7th International Conference on Natural Language Processing. Published by Springer.Eriks Sneiders. Automated Email Answering by Text Pattern Matching.Abstract. Answering email by standard answers is a common practice at contact centers. Our research assists this process by creating reply messages that contain one or several standard answers. Our standar…

  • Two papers accepted at IceTAL 2010

    7th International Conference on Natural Language Processing. Published by Springer.Eriks Sneiders. Automated Email Answering by Text Pattern Matching.Abstract. Answering email by standard answers is a common practice at contact centers. Our research assists this process by creating reply messages that contain one or several standard answers. Our standar…

  • EU-project proposal

    October 27, 2009 DSV submitted a project proposal to Information and Communication Technologies Calls: FP7-ICT-2009-5 . Eriks Sneiders was the main author and the coordinator. Participants: – Fraunhofer-Institut für Software- und Systemtechnik (Germany) – Stockholms universitet (Sweden) – Health on the Net (Switzerland) – Centre National de la Recherche Scientifique (Fran…

  • EU-project proposal

    October 27, 2009 DSV submitted a project proposal to Information and Communication Technologies Calls: FP7-ICT-2009-5 . Eriks Sneiders was the main author and the coordinator. Participants: – Fraunhofer-Institut für Software- und Systemtechnik (Germany) – Stockholms universitet (Sweden) – Health on the Net (Switzerland) – Centre National de la Recherche Scientifique (Fran…

  • Seminar on automated question and e-mail answering

    Eriks Sneiders held a lunch seminar about his research in automated question and e-mail answering. The research has lead to real life systems, such as a QA engine for Trygg-Hansa…

  • Seminar on automated question and e-mail answering

    Eriks Sneiders held a lunch seminar about his research in automated question and e-mail answering. The research has lead to real life systems, such as a QA engine for Trygg-Hansa…

  • Master thesis to a conference paper

    It does not happen often that a master thesis becomes a conference paper, but it does happen. Marjan Khatir, an EMIS student, has got her paper “How to Find Exculpatory and Inculpatory Evidence Using a Circular Digital Forensics Process Model” accepted at the 4th International Conference on Global E-Security. Congratulations, Marjan! Abstract With raising the…