Seminar on automated question and e-mail answering

Eriks Sneiders held a lunch seminar about his research in automated question and e-mail answering. The research has lead to real life systems, such as a QA engine for Trygg-Hansa and e-mail answering engine for Gjensidige Försäkring in Sweden. The systems demonstrate rather high performance figures, thanks to granularity of the knowledge representation.

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