On 23 February, I gave a presentation on Unified Service Theory and perspectives on services as part of a study circle on service systems. Unified Service Theory views services as a special kind of production process where the customer contributes with her resources. This approach contrasts to earlier attempts to distinguish service through special properties like intangibility and perishability. The seminar also discussed additional perspectives on services based on the idea that the notion of service is best explained by identifying and associating a number of related concepts, including service processes, service resources and service agreements.
SISA Conference
SISA, the Swedish Information System Academy, will give a conference in Örebro in May.
Programtext: INFORMATIK – Universitetens bäst bevarade hemlighet.
Arrangörer: SISA genom Örebro universitet.
Sponsorer:
Datum: 10-11 maj, 2011.
Plats: Örebro universitet (Musikhuset).
Syftet med konferensen är att synliggöra Informatik i Sverige. Konferensen bygger därför på att gemensamgöra informatikämnet mellan de olika lärosätena i Sverige samt att vi ska lära oss promota ämnet såväl internt (på de egna lärosätena) som externt (i samhället och media).
Seminar with Göran Goldkuhl on Practice Research
On 18 February, Göran Goldkuhl gave a presentation on practice research. Göran discussed practice research from an ontological as well as epistemological perspective. The discussion was lively ranging from Activity Theory over KPIs to Habermas, with a memorable remark from Göran, “some critique of Habermas acknowledges that life is more than an academic seminar”. Gustaf Juell-Skielse and Erik Perjons also contributed with their experiences of practice research.
IMAIL paper at CICLing 2011, Tokyo, February 21
Our paper from the IMAIL-project with the title Comparing Manual Text Patterns and Machine Learning for Classification of E-Mails for Automatic Answering by a Government Agency by H. Dalianis, J. Sjöbergh and E. Sneiders, were presented at CICLing 2011, 12th International Conference on Intelligent Text Processing and Computational Linguistics, February 20-26, Tokyo, Japan, by Jonas Sjöbergh who participates in the IMAIL project from KTH. The proceedings were printed in Springer Verlag.
The paper shows that a manual approach to create rules for answering e-mails (in Swedish) is more accurate than using a machine learning approach, though a machine learning approach gives higher recall.
CICLing had around 100 participants below a couple of photos.
Sara Brissman, new employee
Hi!
I am Sara Brissman and I have just started as a project assistant
(amanuens) 30 percent of a fulltime in the research group IT for
Health. Currently I am studying mathematics at Stockholms University.
Lättillgängliga journaler – rättighet med problem? Inlägg i Läkartidningen
Förutom sekretessfrågor måste språk och innehåll diskuteras innan patientjournaler på nätet kan bli verklighet i större skala.
av Helen Allvin, Maria Kvist
Bild från Läkartidningen av Eva Knutsson
Helen Allvins kandidatuppsats är grunden för en debattartikel som vi fick publicerad i Läkartidningen denna vecka. Enligt patientdatalagen ska läkare skriva journaler så att patienten kan förstå. För att undersöka om patientdatalagen stod i strid med verkligheten undersökte hon dels språket i journaler och gjorde en enkätundersökning bland läkare på Karolinska om attityder till journalskrivande. Det visade sig att läkarna var medvetna om att de skrev så att patienterna inte kunde begripa, men att de trodde effektiviteten och säkerheten i sjukvården skulle minska om de inte fick uttrycka sig med ett medicinskt exakt språk.
Vi satte hennes undersökning i relation till att man nu diskuterar former för att göra den egna journalen tillgänglig via nätet.
Läkartidningen, 2011, vol 108 nr 6, s 256-257
A Working Visit to University of Namur
Jelena and Constantinos have spent this week at University of Namur in Belgium.
Togheter with prof. Michael Petit we have been working on modeling Business Strategy in the scope of Requirements Engineering. The outcome will be the submission of several research papers.
Constantinos, Michael Petit and Jelena at University of Namur
A workshop on value modeling and business ontologies
The 5th International Workshop on Value Modeling and Business Ontologies (VMBO 2011) was arranged 7-8 February by the University of Ghent, Belgium. This excellent workshop drew about 30 participants where DSV was represented by myself (Birger), Paul Johannesson, and Maria Bergholtz.
More info about it can be found at the workshop’s official home page. More info about the VMBO series of workshops can be found by clicking through the links at this page.
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- The belfry of Ghent
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- Lunch mingle
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- Roberta Ferrario
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- A happy Christian
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- Bill, Maria, Hans, and Paul
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- Pavel Hruby on the fence
