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News and Events

Workshop: By Dan Csontos: How to publish in top ranked scientific journals

ACT, BPM and Enterprise Modeling, Consumer-oriented Mobile Services, Digital Games, Digital Systems Security, E-government, Health Informatics, ICT4D, IDEAL, Immersive Participation, Information Systems, Interaction Design, IT Management, Knowledge and Communication, Risk and Decision Analysis, SAS, Service Science, SYSLAB, TEL, TEL and Collaboration

40 participants at Dr. Dan Csontos’ Workshop, PhD-students, and PhDs, all enthusiastic. Good discussions on how to get your paper through the editor’s gate with elegantly formulated cover letters. If that does not work – appeal if necessary. Moreover we discussed how to write informative titles, smart abstracts, and well structured papers and obtain the “flow” in the paper.  As well as strategies for getting out mostly of the research and publish with high impacts and finally to get your paper understood by the reader.

IS-Seminar: Service Science and Innovation Centre (SSI) presented their work

Information Systems, Service Science, SYSLAB

Andreas Nilsson and Elin Uppström presented the Service Science and Innovation Centre (SSI). One statement they have is that 70 percent of the GDP is within services, and that services wrongly is considered to be products. They continued by presenting some  of their projects as well as some of their publications, specially the project App Market, where an Enterprise system vendor has created Apps of the business system so they easily can be adapted to the enterprise. This has completely changed the business model,  one can read more here (in Swedish) .

Andreas and Elin also presented the project MUNZIAPP that is a M-(Mobile) government system for complaint- and problem management specially for municipalities where one can take a photo of something that is broken or need maintenance in the municipality and the send the report, photo and the GPS coordinates to the municipality for repair. The project in founded by Vinnova and Nordforsk with ten participating municipalities from Sweden, software vendors are Idega from Icelandand Mobisoft from Estonia.

https://dash.dsv.su.se/2011/09/14/2614/

ACT, Interaction Design, Knowledge and Communication, Presentation, Service Science, SYSLAB

Upcoming seminar:

Thursday 15th of September at 12.00 o’clock, Johan Blomkvist, Ph D
candidate at Linköping University presents his licentiate work entitled
“Conceptualising prototypes in service design”.

The seminars are held at K2lab, on the 7th floor, elevator C, in the open
space for HCI seminars.

Welcome!

SIREN – Swedish Requirements Engineering Network

Enterprise Modelling, Information Systems, Location, Networking, Profile Area, Risk and Decision Analysis, Service Science, Specific Area

Janis, Jelena, Constantinos and Iyad will spend 12-13 May attending the annual seminar of SIREN in Jonköping. On the seminar, we will present our ongoing research and results in the areas of the alignment between business strategy and RE (Constantinos), as well as in the integration of RE with Model-Driven Development (Iyad)

Conference on E-Service Design

Information Systems, Service Science, SYSLAB

Today, March 10, members of the  SamMET project held a conference “Utveckla vinnande e-tjänster” at Stockholm world trade center. The conference presentations included summaries of the research and case studies performed in the project.  A part of the conference concerned the created framework for e-service design.  The framework is organized as a set of method components, where each component tackles a problem in the design of e-services.  As a part of the conference Erik Perjons and I presented our work on consumer-centric e-service analysis.
Project partners in SamMET are SAS, Ericsson, The Swedish Tax Agency, IT-Plan, Linköping University and University of Skövde.The conference was organized together with Christer Berg at the Swedish Computer Society. Visit the project website at dsv.su.se/sammet

 

Unified Service Theory and Perspectives on Services

Presentation, Service Science, Slides, SYSLAB

On 23 February, I gave a presentation on Unified Service Theory and perspectives on services as part of a study circle on service systems. Unified Service Theory views services as a special kind of production process where the customer contributes with her resources. This approach contrasts to earlier attempts to distinguish service through special properties like intangibility and perishability. The seminar also discussed additional perspectives on services based on the idea that the notion of service is best explained by identifying and associating a number of related concepts, including service processes, service resources and service agreements.

Unified Service Theory and Perspectives on Services

View more presentations from pajo01

A workshop on value modeling and business ontologies

Business Processes, Enterprise Modelling, Information Systems, Risk and Decision Analysis, Service Science, SYSLAB, Visit

The 5th International Workshop on Value Modeling and Business Ontologies (VMBO 2011) was arranged 7-8 February by the University of Ghent, Belgium. This excellent workshop drew about 30 participants where DSV was represented by myself (Birger), Paul Johannesson, and Maria Bergholtz.

More info about it can be found at the workshop’s official home page. More info about the VMBO series of workshops can be found by clicking through the links at this page.