Today, March 10, members of the SamMET project held a conference “Utveckla vinnande e-tjänster” at Stockholm world trade center. The conference presentations included summaries of the research and case studies performed in the project. A part of the conference concerned the created framework for e-service design. The framework is organized as a set of method components, where each component tackles a problem in the design of e-services. As a part of the conference Erik Perjons and I presented our work on consumer-centric e-service analysis.
Project partners in SamMET are SAS, Ericsson, The Swedish Tax Agency, IT-Plan, Linköping University and University of Skövde.The conference was organized together with Christer Berg at the Swedish Computer Society. Visit the project website at dsv.su.se/sammet