Conference on E-Service Design

Today, March 10, members of the  SamMET project held a conference “Utveckla vinnande e-tjänster” at Stockholm world trade center. The conference presentations included summaries of the research and case studies performed in the project.  A part of the conference concerned the created framework for e-service design.  The framework is organized as a set of method components, where each component tackles a problem in the design of e-services.  As a part of the conference Erik Perjons and I presented our work on consumer-centric e-service analysis.
Project partners in SamMET are SAS, Ericsson, The Swedish Tax Agency, IT-Plan, Linköping University and University of Skövde.The conference was organized together with Christer Berg at the Swedish Computer Society. Visit the project website at



About MartinH

Martin Henkel work as assistant professor at the department of computer and systems sciences, Stockholm University. Martin earned his PhD from The Royal Institute of Technology (KTH) in 2008 in the area of service oriented information systems. As a member of several international program committees Martin engages in the research areas enterprise modeling, service oriented computing, business value modeling and enterprise capability design. Through research projects and consulting Martin has been involved in domains such as health care, IT system for energy efficiency and information system analysis, design and development.
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