Business Process Management with Social Software: An Integrated Technology forWork Organisation

Today, Paul, Birger, Martin and I submitted a project application to the Swedish Research Council.

Software support for well structured business processes is today provided through workflow technology
and process management tools. Tailored to support well structured processes, these tools do not provide
adequate support for loosely structured work activities such as knowledge intensive processes. This type of work
is heavily reliant on professional knowledge, deals with large amounts of data and tasks that can be redone several
times. The purpose of the project is to bring together state-of-the-art research in business process management
systems and social software to design services and methodology for supporting loosely structured processes. This
architecture will enable flexible process enactment, configurable and context-aware user interfaces, and service
based task support.


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