The results of activity done by IT management research group has due to 8 research papers accepted to be published in this year in the proceedings of the 3rd World Summit on Knowledge Society (WSKS 2010) that will be held in Corfu, Greece (http://www.open-knowledge-society.org/summit.htm) and the 16th Americas Conference on Information Systems (AMCIS 2010) that will be held in Lima, Peru (http://www.amcis2010.org/home/). More exactly four papers have been accepted for publication in each of these conferences (WSKS 2010 and AMCIS 2010).
The authors, the title and a short abstract of these papers accepted for publication are mentioned below.
In WSKS 2010 conference the following four papers will be published in Springer volumes in Lecture Notes in Artificial Intelligence and Communications in Computer and Information Science:
1. Lazar Rusu: “The Impact of Team Project on Students’ Learning: An Analysis of a Global IT Management Course”. Abstract: The research paper is analyzing the contribution of the team project (project based learning) as a group assignment in Global IT Management course towards the enhancement of students’ learning.
2. Godfried Adaba, Lazar Rusu and Mohamed El-Mekawy: “Strategic Business-IT Alignment in Trade Facilitation: A Case Study”. Abstract: The effective deployment of IT to achieve business goals and gain competitive advantage requires the alignment of business and IT strategies of organizations. Using the Strategic Alignment Maturity model, the paper evaluates strategic alignment maturity of Customs Excise Preventive service, a frontline public organization charged with trade facilitation in Ghana.
3. Christoffer Andresen, Georg Hodosi, Irina Saprykina and Lazar Rusu: “User Acceptance of a Software Tool for Decision Making in IT Outsourcing: A Qualitative Study in Large Companies from Sweden”. Abstract: Decisions for IT outsourcing are very complex and needs to be supported by considerations based on multiple criteria. In order to facilitate the use of a specific tool by a decision-maker in IT outsourcing, we need to find out whether such a tool for this purpose will be accepted or rejected or what improvements must be added to this tool to be accepted by some IT decision makers in large companies from Sweden.
4. Johnny Flores, Lazar Rusu and Paul Johannesson: “Analyzing IT Service Delivery in an ISP from Nicaragua”. Abstract: The paper presents a method for analyzing IT service delivery and its application in an Internet Service Provider (ISP). The method proposed is based on ITIL-processes and case study research; it includes questionnaires for gathering information, semi-structured interviews, focus groups and documents as sources of information for recognition of factual information. The application of this method allows the ISPs to determine their practices and limitations of the IT Service Delivery.
In AMCIS 2010 conference the following four papers will be published in the proceedings of this conference that is among the top-ranked conferences in information systems area:
1. Norman Vargas, Lazar Rusu and Paul Johannesson: “A unified strategic business and IT alignment model: A study of prioritization in the public universities from Nicaragua”. Abstract: The paper provides a prioritization of the components of a defined strategic business and information technology alignment (SBITA) model. The SBITA model used in this study it is based on four well know business-IT alignment models and is used for assessing the relative importance of the components of SBITA model in four public universities from Nicaragua.
2. Anayanci Lopez Poveda, Lazar Rusu and Paul Johannesson: “A Method for Analyzing IT Service Strategy in Governmental Municipalities from Nicaragua”. Abstract: The paper proposes a method for analyzing IT service strategy in the context of governmental municipalities, and the main issues considered are people and organization related (e.g. internal service providers, cost-effectiveness prioritized, current practices oriented to tactical and operational activities, low/no-familiarity with best practices). The method proposed in the paper decomposes the analysis in two different perspectives: strategic practices in use and level of maturity of such processes and has been tested in two governmental municipalities from Nicaragua.
3. Johnny Flores, Lazar Rusu and Paul Johannesson: “Evaluating IT Service Delivery amongst ISPs from Nicaragua”. Abstract: The paper reports an evaluation of IT service delivery in Internet Service Providers (ISPs) from Nicaragua at the end of 2009. The evaluation is supported by a methodological approach based on IT Infrastructure Library (ITIL) v2. concepts and case study research. The research paper describes the current practices and limitation of IT service delivery in three nation-wide ISPs (with more than ten years experience) from Nicargua.
4. Edephonce Nfuka and Lazar Rusu: “IT Governance Maturity in the Public Sector Organizations in a Developing Country: The Case of Tanzania”. Abstract: The paper is basing his analysis on the 15 most important processes of the COBIT framework through a case study research in five public sector organizations for establishing the IT governance maturity in the public sector in a developing country like Tanzania. In addition, the study results are compared against a similar benchmark in the public sector in a developed country like Australia and internationally from a range of nations. The results indicates that some IT processes have scored relatively lower in maturity but are very important to the process of IT decision making and monitoring in the studied environment. Finally, based on these results, recommendations are provided to improve poorly performing processes for a successful IT governance in support of better public service delivery in this environment.