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A Paper on Service Perspectives

Nov 14, 2010

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by

Paul Johannesson

in Enterprise Modelling, Information Systems, Presentation, Service Science, Slides, SYSLAB

At the workshop Conceptual Modelling of Services (CMS 2010), colocated with the 29th International Conference on Conceptual Modeling, I presented a paper that analysed the notion of services by identifying three service perspectives and explaining them using the REA ontology and Hohfeld’s classification of rights. The workshop included a quite similar paper by Geert Poels,…