Paper on Problem Management accepted to WISEMP at CP2010

Despite of Eyjafjallajökull, and cancelled flights all over Europe last week, I was able to attend the CP2010 conference in Montréal, Canada and present the paper: “Mapping CM3: Emergency Problem Management on an Industrial Emergency and Crisis Management Process“. The paper was accepted to the Industrial Software Evolution and Maintenance Processes (WISEMP ’10) of the Computing Proffesionals conference (CP2010). The paper was a joint effort by Dr. Mira Kajko-Mattson, Emil Hammargren and me, Joakim Snygg.

Management is often a bigger issue than technical in software maintenance, and when dealing with critical software – especially when time is of essence – the efficiency of the process is a determinant of its success. Our paper describes a model on software problem management during emergencies, and how this model relates to contingency planning and crisis management within the industry.

About snygg

Hi! I am a teacher and a Ph.D. candidate at the Department of Computer and Systems Sciences at Stockholm University since a couple of years.
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