Mira Kajko-Mattson (KTH), Emil Hammargren and me (SU), have written a paper that has been accepted to APSEC, the leading international conference in software engineering and technology in the Asia-Pacific region. It’s an IEEE conference that this year is held in Sydney, Australia.

The paper evaluates the CM cube emergency problem model by comparing similarities and differences between the model and different industrial processes: Finance, Aviation, Retail and On-line Gaming industry. In the study we provide grounds for our strong believes that CM3: Emergency Problem Management provides solid guidance for the software organizations in their attempts to define and improve their emergency software process models.

The paper will be presented at the conference by Mira December 2.

Despite of Eyjafjallajökull, and cancelled flights all over Europe last week, I was able to attend the CP2010 conference in Montréal, Canada and present the paper: “Mapping CM³: Emergency Problem Management on an Industrial Emergency and Crisis Management Process“. The paper was accepted to the Industrial Software Evolution and Maintenance Processes (WISEMP ’10) of the Computing Proffesionals conference (CP2010). The paper was a joint effort by Dr. Mira Kajko-Mattson, Emil Hammargren and me, Joakim Snygg.

Management is often a bigger issue than technical in software maintenance, and when dealing with critical software – especially when time is of essence – the efficiency of the process is a determinant of its success. Our paper describes a model on software problem management during emergencies, and how this model relates to contingency planning and crisis management within the industry.