Paul Johannesson

Unified Service Theory and Perspectives on Services

Feb 26, 2011

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in Presentation, Service Science, Slides, SYSLAB

On 23 February, I gave a presentation on Unified Service Theory and perspectives on services as part of a study circle on service systems. Unified Service Theory views services as a special kind of production process where the customer contributes with her resources. This approach contrasts to earlier attempts to distinguish service through special properties…

SISA Conference

Feb 26, 2011

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Paul Johannesson

in Information Systems, SYSLAB

SISA, the Swedish Information System Academy, will give a conference in Örebro in May. Programtext: INFORMATIK – Universitetens bäst bevarade hemlighet. Arrangörer: SISA genom Örebro universitet. Sponsorer: Datum: 10-11 maj, 2011. Plats: Örebro universitet (Musikhuset). Syftet med konferensen är att synliggöra Informatik i Sverige. Konferensen bygger därför på att gemensamgöra informatikämnet mellan de olika lärosätena…

Seminar with Göran Goldkuhl on Practice Research

Feb 26, 2011

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Paul Johannesson

in Information Systems, Presentation, Slides, SYSLAB

On 18 February, Göran Goldkuhl gave a presentation on practice research. Göran discussed practice research from an ontological as well as epistemological perspective. The discussion was lively ranging from Activity Theory over KPIs to Habermas, with a memorable remark from Göran, “some critique of Habermas acknowledges that life is more than an academic seminar”. Gustaf…

Seminar on BPM in crisis

Dec 10, 2010

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Paul Johannesson

in Business Processes, Information Systems, Presentation, Slides, SYSLAB

Today, Ilia Bider from IbisSoft AB gave a seminar on the current state of BPM based on discussions at the BPM 2010 conference. Ilia outlined a number of trends, including the shift from an assembly line metaphor to that of a construction site. He also discussed the tension between agility and stability in BPM and…

Tharaka Ilayperuma PhD Dissertation

Dec 8, 2010

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Paul Johannesson

in Enterprise Modelling, Information Systems, PhD Dissertation, Photo, Service Science, Slides, SYSLAB

Today, Tharaka Ilayperuma defended his PhD thesis “Improving E-Business Design through Business Model Analysis”. The opponent was William Song from Durham University, and the examination committee consisted of Marianne Nilsson from Stockholm University, Eva Söderström from Högskolan Skövde and Henrik Hansson from DSV. Paul Johannesson and Jelena Zdravkovic have been supervisors. William gave a very…

Mturi Elias Licentiate

Nov 26, 2010

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Paul Johannesson

in Business Processes, Information Systems, Licentiate Seminar, Photo, SYSLAB

A Universal Business Process Model Repository. Mturi Elias presented his licentiate on business process model repositories. The photo shows Mturi and Jelena Zdravkovic who was the opponent. Louise Yngström was the examiner, and Paul Johannesson the supervisor. Abstract Business Process Management (BPM) has become one of the most important instruments to help modern organizations meet…

Göran Goldkuhl on Practical Inquiry

Nov 19, 2010

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Paul Johannesson

in Photo, Presentation, Slides, SYSLAB

Today, Göran Goldkuhl gave a seminar on action research and its continuation into practical inquiry. Action research is an established research approach in information systems. Such an approach is aiming at both 1) local intervention and improvement and 2) contribution to the scientific body of knowledge. The practical value outside the local practice is however…

A Paper on Service Perspectives

Nov 14, 2010

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Paul Johannesson

in Enterprise Modelling, Information Systems, Presentation, Service Science, Slides, SYSLAB

At the workshop Conceptual Modelling of Services (CMS 2010), colocated with the 29th International Conference on Conceptual Modeling, I presented a paper that analysed the notion of services by identifying three service perspectives and explaining them using the REA ontology and Hohfeld’s classification of rights. The workshop included a quite similar paper by Geert Poels,…

Author: Paul Johannesson