In this year I have submitted an application for Ph.D. funding to Swedish Research School of Management and Information Technology (MIT). The application has been successfully and in the next five years I will receive 1500000 SEK from MIT for financing together with our department a Ph.D. position in IT Management. For more information about Swedish Research School of Management and Information Technology (MIT) please access the following link: http://www.forskarskolan-mit.nu/
Papers accepted for publication in the proceedings of Americas Conference on Information Systems (AMCIS 2011), Detroit, USA, 4-7 August, 2011
The Americas Conference on Information Systems (AMCIS 2011) that in this year will be held in Detroit, USA from 4-7 August, 2011 (http://amcis2011.aisnet.org/) is a top ranked conference in Information Systems area according to The Australian Government’s Excellence in Research project (ERA): http://lamp.infosys.deakin.edu.au/era/?page=cfordet10&selfor=0806
In this year three papers written by the members of IT Management group were accepted for publication (two as papers and one as poster) in the proceedings of AMCIS 2011. The authors of the papers, the title and the abstract are included below.
The first paper is written by Edephonce Nfuka and Lazar Rusu, and is entitled: “Critical Success Factors Framework for Implementing Effective IT Governance in Public Sector Organizations in a Developing Country”.
Abstract
Several frameworks for IT governance exist with various approaches like for example COBIT or ITIL. However neither of these frameworks has looked on implementing an effective IT governance from the point of view of Critical Success Factors (CSFs). Therefore in this paper, we have specifically addressed this gap by developing a framework of CSFs for implementing effective IT governance (CEITG) in public sector organizations in a developing country like Tanzania. This was achieved using four previous studies in this environment as a basis, together with interviews with 43 IT and business people from 25 public sector organizations, 6 industry/academic experts and finally through a case study in an organization in this environment during CEITG development and evaluation. The results of this research is a high level and holistic view framework based on CSFs and the activities in each IT governance focus area that should be considered by IT and business management personnel in the process of implementing effective IT governance in public sector organizations in Tanzania.
The second paper is written by Anayanci Lopez, Lazar Rusu and Paul Johannesson, and is entitled ”Construction of a Maturity Model for Analyzing Strategic IT Service Management”.
Abstract
The paper presents the construction of a maturity model for analyzing the strategic IT service management (ITSM) process of internal IT service provider’s in early growth stages. This model is presented as an alternative tool for improving the understanding, from an IT service management perspective, of: (i) the strategic IT processes/practices in an IT organization, and (ii) facilitates the improvement task of such IT organization. The model construction is done by using a combination of best practices of IT service management and IT governance together with characteristics specific to the object under analysis, e.g. internal IT service providers, municipal governments standards. The model uses a wider scope for strategic ITSM which facilitates its applicability in IT organizations in early growth stages, giving a practical value to the model. Furthermore this model is designed to be used independently or as a complementary component of a method for analyzing IT service strategy presented in a previous study.
The third paper is written by Georg Hodosi and Lazar Rusu, and is entitled “A Risk Based View of Influential Factors in IT Outsourcing Relationship for Large Swedish Companies”.
Abstract
Today IT Outsourcing (ITO) is well spread among the large Swedish companies and this trend will continue in the near years. Our focus in this research is a service buyer company who needs a well working relation with its ITO supplier for fixing: emergent issues, daily operation and changes that have not been foreseen. In the last years, an increasing attention has been paid to improving ITO relationship. In the review of the research literature we have not found any studies about Influential Factors (IFs) that could improve ITO relationship in large Swedish companies, nor about how risks factors are interrelated to the ITO relationship. Therefore this research has addressed this problem by providing the IFs that could improve ITO relationship in large Swedish companies and could help the service buyers companies’ to focus on these IFs. Additionally, we have developed a framework that could support the ITO decision makers in both mitigating the risks and the improvement of the ITO relationship.
Meeting of IT Management Group with Professor Jerry Luftman
On March 22, 2011 the IT Management group has discussed their research work with Professor Jerry Luftman. In the meeting we had a fruitful discussion about how should we develop our research and also about possibilities to cooperate in the research area of Business-IT Alignment. Professor Jerry Luftman has shown to have an interest in our research work and has given us many good ideas to explore. A picture from this meeting with Professor Jerry Luftman you could find below.
Open Seminar with Professor Jerry Luftman on March 21, 2011
At the invitation of IT Management group within SYSLAB Professor Jerry Luftman has given on March 21, 2011 in Forum – Aulan an open seminar. A short description of the seminar topic and information about our distinguish guest speaker including his presentation you could find below.
Topic: IT-Business Strategic Alignment Maturity
The beginning of the 21st Century is marked by the continued penetration of Information Technology (IT) into all facets of the organization. Businesses, regardless of their size, cannot function without IT enabling/driving every activity, from traditional systems such as e-mail, accounting, payroll, and inventory management, to strategic applications that interact with customers and partners. In spite of recognizing the above, for over 30 years, aligning IT and business organizations have remained a pervasive and persistent problem. Professor Luftman has created an assessment of the maturity of this important relationship; in fact he has conducted assessments from over one-third of the global 1,000 companies. The purpose of this seminar will be to introduce attendees to the model and present some of the important benchmarking insights that have resulted from Professor Luftman’s research.
Speaker:
Professor Jerry Luftman is a Distinguished Professor at Stevens Institute of Technology New-York, USA, Wesley J. Howe School of Management. He is the founder and Executive Director of the Howe School’s Graduate Information Systems Programs. Professor Jerry Luftman’s career includes strategic positions in management (Information Technology and consulting), management consulting, Information Systems, and education. Dr. Luftman’s experience combines the strengths of practitioner, consultant, and academic. His proficiency in business-IT alignment, books, published research, consulting and teaching/speaking engagements further exemplify Dr. Luftman’s expertise and leadership in his field. After a notable twenty-two year career with IBM, he is currently a Distinguished Professor at Stevens Institute of Technology School of Management.
The pdf file of Professor Jerry Luftman’s presentation you could find here Luftman SAM MATURITY Stockholm
Papers accepted for publication in the proceedings of Conf-IRM2011 and WSKS 2011 conferences
Three papers written by the members of IT Management group were accepted for publication in the proceedings of 2011 International Conference on Information Resources Management (Conf-IRM2011), Seoul, South Korea (http://conf-irm2011.org) and in the proceedings of the 4th World Summit on Knowledge Society (WSKS 2011), Mykonos, Greece (http://www.wsks.org/).
The first paper accepted for publication in the proceedings of the Conf-IRM2011(published in AIS e-library) is having as authors: Johnny Flores Delgadillo, Lazar Rusu and Paul Johannesson and is named “A Maturity Model of IT Service Delivery”. The paper is proposing a maturity model that is oriented to formalize and assess the maturity levels of IT service delivery. The maturity model is supported by IT service delivery elements that are considered significant for managing IT service delivery in the Nicaraguan Internet Service Providers sector, by IT service concepts and maturity model properties complemented by the IT Service Capability Maturity Model.
The second paper accepted for publication in the proceedings of the Conf-IRM2011 (published in AIS e-library) is having as authors Anayanci Lopez Poveda, Lazar Rusu and Paul Johannesson and is named “Improving a Method for Analysing Information Technology Service Strategy in Governmental Organisations in Nicaragua: Ex-post Analysis”. The paper is presented the improvement of a method for analyzing IT service strategy from the perspective of the implementer and designer after the use of the method in the context of Governmental Organisations in Nicaragua.
The third paper accepted for publication in the proceedings of WSKS 2011 (published in Springer series in Communications in Computer and Information Science) is having as authors Hari Nugroho, Gamaludin Al Afghani, Georg Hodosi and Lazar Rusu and is named “Key Factors in Managing IT Outsourcing Relationships”. The paper is presented an analysis of the key factors in managing IT outsourcing relationships that were elicited from the IT outsourcing relationships research and which were applied in the case of three organizations in Sweden.
Open IS-seminar on IT Governance – February 2, 2011
For those interested in the presentation named “The effect of Critical Success Factors on IT governance performance in public sector organizations in a developing country” that took place on February 2, 2011 in the Open IS-seminar please access the following file: CSFs effect on IT Governance Performance – 2011-02-02
Johnny Flores’s Licentiate Seminar
On January 31, 2011 our colleague Johnny Flores has defended successfully his Licentiate Thesis named: “IT Service Delivery in Nicaraguan Internet Service Providers: Analysis and Assessment”. On behalf of research group in IT Management I would like to congratulate Johnny for his achievement. Some pictures from the seminar and after the seminar are included below.
Paper published in International Journal of Information Technology and Management
A paper named “Assessing the Risk Exposure in IT Outsourcing for Large Companies“ and written together with Georg Hodosi has been published in International Journal of Information Technology and Management, Vol. 10, No. 1, pp. 24-44, 2011. The paper is presenting the design of an information technology outsourcing (ITO) tool that includes a procedure based on transaction cost theory for assessing the risk exposure in ITO. The ITO tool presented in this paper is a useful and effective instrument for the IT decision-makers in support of decisions to outsource IT or not. In the development of the ITO tool, we have approached two large companies in Sweden with more than 20 years experiences in ITO that have helped us in the improvement and evaluation of the usability and effectiveness of this tool. For more information about this paper please access the following link: http://www.inderscience.com/search/index.php?action=record&rec_id=37760&prevQuery=&ps=10&m=or